mobile accessory faqs
Got a question regarding your Verbatim cable, charger or mobile accessory ? Check out our FAQ section below for all the answers.
Mobile Accessory FAQs
MFI stands for ‘Made for iPhone/iPad’ and is a quality mark from Apple for Lightning cables and other products. Apple has developed a test program that tests cables on safety and performance, among other things. Products receive an MFi certification if they pass that test. Approved cables get a special MFI chip.
Yes- all Verbatim Sync & Charge Lightning Cables include MFi certification, meaning you can be assured of their qualify and reliability.
product service & support
Get your questions answered about product setup, use and care, repair and maintenance issues. We can help.
To contact us via email, fill out a support enquiry.
To contact us via phone, please call (03) 9790 8999
Our customer support is available Monday-Friday 9am – 5pm AEST (not including public holidays).